Vendor Payout Policy
Finance & Payouts
Vendor Payout Policy
Effective: Sept 2025
NariHaat Retails Pvt. Ltd.
This Vendor Payout Policy describes how and when vendors registered on NariHaat.com will receive payments for their sales. By becoming a vendor, you agree to the following transparent payout terms.
1. Payout Cycle
- Vendor payouts are processed on a weekly basis (every Monday) for all eligible completed orders.
- In case of bank holidays or technical issues, payouts may be delayed by 1–2 business days.
- For high-volume vendors, customized payout cycles (bi-weekly or monthly) may be arranged upon request.
2. Eligibility for Payout
- Orders must be marked as “Completed” in the NariHaat system.
- Only eligible, cleared transactions are included in payouts.
7-Day Hold Period: A mandatory 7-day hold applies after order completion to account for our customer return policy, cancellations, or potential disputes.
3. Minimum Payout Amount
- The minimum payout amount is ₹500.
- If vendor earnings are below ₹500, the balance will simply be carried forward to the next payment cycle.
4. Payout Method
Payments will be made directly to the vendor’s registered bank account or via UPI transfer. Vendors must provide valid:
- Bank Account Details: Account No, IFSC Code, Bank Name, and exact Account Holder Name, OR
- UPI ID
- Incorrect or incomplete details will result in payout delays.
5. Deductions & Fees
- NariHaat will deduct applicable commissions, transaction fees, and payment gateway charges before releasing payouts.
- Any refunds or chargebacks raised within the 7-day hold period will be automatically adjusted.
6. Taxes & Compliance
- Vendors are responsible for their own GST filings, income tax, and regulatory compliance.
- TDS (Tax Deducted at Source) may be applied as per Indian tax laws.
- NariHaat will provide necessary sales reports for your tax purposes in your vendor dashboard.
7. Refunds & Disputes
- If a customer refund is initiated after a payout has already been made, the refund amount will be deducted from the vendor’s future payouts.
- In case of active disputes, specific order payouts may be temporarily held until a fair resolution is reached.
8. Vendor Responsibility
- Vendors must keep their bank and contact details updated at all times.
- NariHaat will not be held responsible for payout delays caused by incorrect or outdated vendor banking details.
Need Help With Payouts?
Our finance team is ready to assist you.
713/22, Jhang Colony, Mansarover Colony, Rohtak (124001), Haryana, India