Logistics & Delivery

Shipping & Delivery Policy

Effective: Sept 2025 NariHaat Retails Pvt. Ltd.

At NariHaat.com, we are committed to ensuring your products are delivered quickly and safely. We partner with top-tier courier services across India to provide a seamless logistics experience.

The NariHaat Delivery Guarantee

Even though products are fulfilled by independent sellers, NariHaat takes full responsibility for your delivery. If a package is lost, damaged in transit, or delayed significantly, our platform guarantees a resolution or full refund.

Order Processing

All orders are verified, packed, and dispatched by our vendors within a strict handling window.

Processing Time: 1 to 2 Business Days

Delivery Transit

Once dispatched, standard delivery times vary slightly based on your destination pin code.

Transit Time: 5 to 7 Business Days

Shipping Charges

Enjoy standard shipping of ₹65, or get it completely free on larger orders!

Orders below ₹599: ₹65
Orders above ₹599: FREE
1 Order Tracking
  • As soon as your order leaves the fulfillment center, you will receive a Tracking ID via Email and SMS.
  • You can track your package live directly through your NariHaat account dashboard or via our courier partner's tracking portal.
2 Delivery Attempts
  • Our courier partners will usually attempt to deliver your package 2 to 3 times.
  • If the customer is unavailable after multiple attempts or the delivery address is incorrect, the order will be returned to the vendor.
  • In the event of an undeliverable return, the original shipping charge may be non-refundable.
3 International Shipping
Currently, NariHaat only supports domestic shipping within India. We do not offer international shipping or cross-border deliveries at this time.
4 Delays & Non-Delivery
  • While we strive for perfect on-time delivery, rare delays can occur due to weather conditions, lockdowns, or peak festival seasons.
  • If your order is not delivered within 9 business days, please contact our support team immediately. We will coordinate directly with the courier to locate your package.