Vendor Fees

Vendor Commission Policy

Effective: Sept 2025 NariHaat Retails Pvt. Ltd.

This Vendor Commission Policy outlines how commissions, fees, and charges are applied to vendor sales on NariHaat.com. By registering as a vendor, you agree to the following transparent terms.

1. Commission Structure

NariHaat charges a category-based commission per successful transaction. This commission is automatically deducted before vendor payouts.

Product Category
Platform Fee
Fashion
10%
Health & Wellness
10%
Home & Decor
10%
Grocery
3%
Beauty Products
10%
Ready Food Items
5%
Religious Items
10%
Computer & Laptop
5%
Mobile Phones
5%
Laptop & Computer Parts
10%
Herbal Products
10%
Kitchen Products
10%
Other Categories
10%
2. Payment Gateway Charges
  • In addition to NariHaat’s commission, a standard payment gateway processing fee (usually 2%–3% + GST) applies to all transactions.
  • These secure processing charges are deducted automatically from vendor earnings.
3. Optional Promotional Fees

Vendors may choose additional paid features to maximize their shop's visibility:

Product Boosting

Boost products for higher visibility in search results and banners. Charged per campaign.

Featured Listings

Pay a fixed fee to feature specific products on the homepage or top category pages.

Social Ad Credits

Purchase credits for social media promotions run through NariHaat’s system.

4. Subscription Plans
  • NariHaat may offer Free, Basic, Premium, and Enterprise Vendor Plans with varying features.
  • Commission rates may be reduced depending on the vendor’s chosen active plan.
  • Vendors are free to upgrade or downgrade plans at any time via their dashboard.
5. Refunds & Chargebacks
  • If a customer refund or chargeback is approved under our policies, the commission and gateway charges will be reversed from the vendor’s future payouts.
  • Vendors are financially responsible for returns arising from their own product quality or fulfillment errors.
6. Transparency & Reporting
  • Vendors can view a detailed, real-time breakdown of commissions, deductions, and net earnings directly in their Vendor Dashboard.
  • Monthly statements will be available for download for easy accounting and GST filing.
7. Example Calculation

For absolute clarity, here is how a payout is calculated for an item in the Fashion category (10% commission):

Transaction Breakdown

Product Sale Price: ₹1,000.00
NariHaat Commission (10%): - ₹100.00
Payment Gateway Fee (approx. 2%): - ₹20.00
Net Earnings to Vendor: ₹880.00