1. Payout Cycle

• • Vendor payouts are processed on a weekly basis (every Monday) for all eligible completed orders.
• • In case of bank holidays or technical issues, payouts may be delayed by 1–2 business days.
• • For high-value vendors, customized payout cycles (bi-weekly or monthly) may be arranged upon request.

2. Eligibility for Payout

• • Orders must be marked as “Completed” in the system.
• • A 7-day hold period applies after order completion to account for returns, cancellations, or disputes.
• • Only eligible, cleared transactions are included in payouts.

3. Minimum Payout Amount

• • The minimum payout amount is ₹500.
• • If vendor earnings are below ₹500, the balance will be carried forward to the next cycle.

4. Payout Method

• • Payments will be made directly to the vendor’s registered bank account or via UPI transfer.
• • Vendors must provide valid:
  • → Bank account details (Account No, IFSC, Bank Name, Account Holder Name), OR
  • → UPI ID
• • Incorrect or incomplete details may result in payout delays.

5. Deductions & Fees

• • NariHaat will deduct applicable commissions, transaction fees, and payment gateway charges before releasing payouts.
• • Any refunds or chargebacks raised within the 7-day hold period will also be adjusted.

6. Taxes & Compliance

• • Vendors are responsible for their own GST filings, income tax, and regulatory compliance.
• • TDS (Tax Deducted at Source) may be applied as per Indian tax laws.
• • NariHaat will provide necessary reports for tax purposes.

7. Refunds & Disputes

• • If a customer refund is initiated after payout, the refund amount will be deducted from the vendor’s future payouts.
• • In case of disputes, payouts may be temporarily held until resolution.

8. Vendor Responsibility

• • Vendors must keep their bank and contact details updated at all times.
• • NariHaat will not be responsible for delays caused due to incorrect vendor details.

9. Contact Us

For payout-related queries, please contact: