1. Vendor Registration

To register as a vendor, applicants must provide:

• • Full Name / Business Name
• • Valid Email Address & Mobile Number
• • Registered Business Address / Residential Address
• • GSTIN (if applicable)
• • PAN Card Number (Individual / Business)

2. Mandatory KYC Verification

Every vendor must complete Know Your Customer (KYC) verification by submitting the following:

• → Identity Proof: Aadhaar Card / Passport / Voter ID / Driving License
• → Address Proof: Utility Bill (not older than 3 months), Rent Agreement, or Aadhaar
• → Business Proof (if applicable): GST Certificate, Shop & Establishment License, or MSME Certificate
• → Bank Account Proof: Cancelled Cheque / Bank Passbook (for payouts)

⚠️ Vendors without GST registration can still sell (where GST is not mandatory) but must provide valid PAN + Aadhaar for verification.

3. Service Vendors (Non-Product Sellers)

Vendors offering services like beauty parlours, hotels, doctors, consultants, etc. must provide:

• • Business License / Professional Certificate (if applicable)
• • Service Address Proof (hotel/property ownership, clinic license, or rental agreement)
• • Local Verification (for hotels/doctors – subject to local laws)

4. Bank Account & Payment Verification

• • All payouts will be processed only to verified bank accounts in the vendor’s name.
• • Bank details must match with vendor KYC documents.
• • Third-party or proxy accounts are strictly prohibited.

5. Approval Timeline

• • Initial Verification: Within 48–72 hours after submission of documents.
• • Account Activation: Once verified, vendors can upload products/services.
• • Rejection Cases: If documents are incomplete, forged, or unverifiable, the application will be rejected, and the vendor will be notified.

6. Ongoing Verification & Monitoring

• • Vendors may be asked for periodic re-verification (every 12 months).
• • Any suspicious activity, fake listings, or mismatch in documents may result in:
  • → Temporary suspension of vendor account.
  • → Withholding of payouts.
  • → Permanent termination in case of fraud.

7. Compliance with Laws

Vendors must comply with:

• • Indian Consumer Protection Act, 2019
• • Legal Metrology Rules (for packaged goods)
• • E-commerce Rules under Ministry of Consumer Affairs
• • GST regulations (where applicable)

8. Vendor Responsibilities

• • Submit accurate and updated documents during onboarding.
• • Immediately inform NariHaat in case of business ownership or bank account changes.
• • Maintain compliance with all platform policies (Return, Shipping, Commission, Dispute).

9. Termination of Vendor Account

NariHaat reserves the right to suspend or terminate vendor accounts if:

• • False or forged documents are submitted.
• • Fraudulent or illegal activity is detected.
• • Vendor fails to comply with onboarding or re-verification requirements.

10. Contact for Vendor Support

For onboarding and KYC queries: