1. Shipping Responsibility

• • Products listed on NariHaat.com are sold and fulfilled directly by individual vendors/sellers.
• • Each vendor is responsible for packing, dispatching, and delivering their own products.
• • NariHaat may support vendors with logistics partners for faster and reliable delivery.

2. Delivery Timelines

Delivery times vary depending on:

• → Vendor’s location
• → Buyer’s delivery address
• → Courier partner availability

Typical delivery timelines:

• • Local Deliveries: 2–5 business days
• • Within State: 3–7 business days
• • National Deliveries: 5–10 business days

Estimated delivery dates are displayed at checkout and in the order confirmation email.

3. Shipping Charges

• • Shipping charges (if any) are set by the vendor and displayed at checkout.
• • Some vendors may offer free shipping or minimum order value discounts.
• • Service bookings (beauty parlours, hotels, doctors, etc.) do not carry shipping charges.

4. Order Tracking

• • Once shipped, customers will receive a tracking ID/link via email, SMS, or in their NariHaat account dashboard.
• • Tracking may depend on the vendor’s courier service.

5. Delivery Attempts

• • Courier partners usually attempt delivery 2–3 times.
• • If the order is not accepted, it may be returned to the vendor, and shipping charges may be non-refundable.

6. Delays & Force Majeure

While vendors and courier partners strive for timely delivery, delays may occur due to:

• → Weather conditions
• → Strikes, lockdowns, or natural calamities
• → Courier partner issues
• → Festivals or high-demand seasons

NariHaat will assist in resolving delays but cannot be held liable for situations beyond control.

7. International Shipping

• • Currently, NariHaat vendors may or may not support international shipping.
• • If available, additional charges, customs duties, and import taxes may apply and are the buyer’s responsibility.

8. Non-Delivery Issues

• • If your order is not delivered within the promised timeline, please contact our support team.
• • We will coordinate with the vendor and courier partner to resolve the issue.

9. Contact Us

For queries regarding shipping and delivery, please contact: